• Build governance that works in practice
  • Get the basics working properly within your organisation or business
  • Make risk visible, manageable and proportionate
  • Providing an independent sounding board for leaders and trustees

Kay support charities, CICs, social enterprises and other purpose‑led organisations to strengthen the foundations that help them run safely, clearly and sustainably.

Her work focuses on how organisations function in practice – including risk, decision‑making, business continuity and governance as it is actually lived day to day – helping ensure that ways of working align with values and ambitions.

This support is particularly useful at moments of change or pressure, for example when organisations are growing, restructuring, relying heavily on a small number of people, or sensing that “things feel a bit fragile”.

Kay offers practical, proportionate, senior‑level input, without introducing unnecessary process or complexity. She helps leaders and boards focus on what matters most, reduce avoidable risk, and put a few solid foundations in place before small issues turn into bigger ones.

Where helpful, she can also support organisations to work through tensions or disagreements within

  • Get the basics working properly
  • Make risk visible, manageable and proportionate
  • Build governance that works in practice
  • Independent sounding board for leaders and trustees

, helping conversations stay constructive and decisions move forward.

Common issues Kay can help organisations address

  • responsibility and know‑how sitting with too few people, creating hidden risk
  • decisions feeling heavy, slowed or uncertain due to lack of clarity
  • a sense that something feels fragile or exposed, without clarity on what matters most
  • governance that exists formally, but isn’t supporting how the organisation actually runs

Background

Kay is an experienced consultant, coach and skilled mediator, with a strong background in leadership, governance and organisational development.

Alongside her advisory work, she is Chair and Director of Eating Distress North East, and a Trustee and Director of Humanists UK, giving her first‑hand experience of board‑level responsibility and the realities of running purpose‑led organisations with limited capacity and high commitment.

Book an Appointment with Kay Jones

In order to book an appointment, please complete our Localised Business Support Request Form by following the link below.

Book appointment

Get in touch with BIPC North East

Contact us today if you’re interested in receiving business support. We'll help give you the skills, confidence and knowledge to grow and protect your business.

Get in touch
Newcastle City Council Logo North Tyneside Council Logo Northumberland County Gateshead Council Logo South Tyneside Council logo
  bipcnortheast@newcastle.gov.uk